Shipping methods
The shipping policy of our e-shop is competitive and designed specifically for the needs of our customers.
1.Courier company
Orders are delivered within Greece by ACS Courier within 2-4 working days if the products are immediately available. If it is about hard-to-reach areas, the time can reach up to 4-5 working days.
For orders up to 3 kg, shipping costs are €4.
For each additional kilo, the order is extra charged with €1.10/kilo.
Hard-to-reach areas: For orders up to 3 kg, shipping costs are €7.50.
For each additional kilo, the order is extra charged with €1.50/kilo.
For cash on delivery the fee is +1.80 €.
For international shipping, we work with DHL and the lead time is 6-10 working days
2. Shipping with a transport company
Shipping with a transport company can be used within Attica and the collection by the client takes place exclusively from their premises: Parodos Themidos 25, Tavros 18233 (Daratsianos Transport) For Orders 0-10kg the shipping fee is 6 €.
3. Pickup from our physical store in Sternes area, Chania
In the event that you have chosen to receive your order from the physical store of PALLADA PROJECT EE, you will be notified by phone or email from our partners about the availability of your order and the scheduling of its receipt.Your order will be available for 5 working days from your notification.If you do not receive your order within 5 days, for business reasons, it will be automatically cancelled.
*The above prices include VAT 24%
*The delivery time is indicative, refers to working days from the date of delivery to the Courier company and may vary depending on the conditions.
*Orders placed before 10:00 am are processed the same day, while after this time they are processed the next day.
*Orders placed on Friday after 10:00 am and throughout the weekend are processed on Monday.
*Delivery times refer to working days, Monday to Friday.
*Our company is not responsible for any delays in the delivery of the ordered products, which are not due to its fault or constitute force majeure events, such as problems in the road network, severe weather, strikes, etc.
Payment methods
The available payment methods are as follows:
1. Credit Card
You can make your order payment with complete security and confidentiality using a Visa/Mastercard, easily and quickly.
2. Deposit to a bank account
You can deposit the money for your order to one of our company accounts.
Εurobank Ergasias Bank
IBAN: GR9802604720000130200632804
SWIFT/BIC : ERBKGRAA
PALLADA PROJECT LP
Piraeus Bank
ΙΒΑΝ: GR71 0172 7580 0057 5810 5332 431
SWIFT/BIC: PIRBGRAA
PALLADA PROJECT LP
Important! Mention your name and order number in your deposit. In case of choosing to deposit into a bank account, the amount must be deposited no later than 4 working days from the date of the order, otherwise the order is automatically cancelled.
3. Cash on delivery, available only within Greece
In case of cash on delivery, payment is made upon delivery of your order to the partner courier company.
Privacy Policy
Effective date: 2024-06-07
Updated on: 2024-06-13
This Privacy Policy explains the policies of Pallada on the collection
and use of the information we collect when you access https://shop.pallada.gr/ (the “Service”). This Privacy Policy describes your
privacy rights and how you are protected under privacy laws.
By using our Service, you are consenting to the collection and use of your information in accordance
with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection
and use of your information as outlined in this Privacy Policy. This Privacy Policy has been created with
the help of CookieScript Privacy Policy Generator.
Pallada is authorized to modify this Privacy Policy at any time.
This may occur without prior notice.
Pallada will post the revised Privacy Policy on the https://shop.pallada.gr/ website
Collection and Use of Your Personal Information
Information We Collect
When using our Service, you will be prompted to provide us with personal information used to
contact or identify you. https://shop.pallada.gr/ collects the following information:
- Usage Data
- Name
Usage Data includes the following:
- Internet Protocol (IP) address of computers accessing the site
- Web page requests
- Referring web pages
- Browser used to access site
- Time and date of access
How We Collect Information
https://shop.pallada.gr/ collects and receives information from you in the following manner:
- When you fill a registration form or otherwise submit your personal information.
- When you interact with our Service.
Your information will be stored for up to 90 days after it is
no longer required to provide you the services. Your information may be retained for longer periods for
reporting or record- keeping in accordance with applicable laws. Information which does not identify you
personally may be stored indefinitely.
How We Use Your Information
https://shop.pallada.gr/ may use your information for the following purposes:
- Providing and maintaining our Service, as well as monitoring the usage of our Service.
- For other purposes. Pallada will use your information for data analysis to identify usage
trends or determine the effective of our marketing campaigns when reasonable. We will use
your information to evaluate and improve our Service, products, services, and marketing efforts.
How We Share Your Information
Pallada will share your information, when applicable, in the following situations:
- With your consent. Pallada will share your information for any purpose with your explicit
consent.
Third-party Sharing
Your information may be disclosed for additional reasons, including:
- Complying with applicable laws, regulations, or court orders.
- Responding to claims that your use of our Service violates third-party rights.
- Enforcing agreements you make with us, including this Privacy Policy.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. Websites use
cookies to help users navigate efficiently and perform certain functions. Cookies that are required for
the website to operate properly are allowed to be set without your permission. All other cookies need
to be approved before they can be set in the browser.
- Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as
user login and account management. The website cannot be used properly without strictly necessary cookies.
Security
Your information’s security is important to us. https://shop.pallada.gr/
utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us.
However, because we cannot guarantee the security of the information you provide us, you must access our service at your
own risk.
Pallada is not responsible for the performance of websites
operated by third parties or your interactions with them. When you leave this website, we recommend you review the
privacy practices of other websites you interact with and determine the adequacy of those practices.
Contact Us
For any questions, please contact us through the following methods:
Name: Pallada
Address: Sternes, Akrotiri Chania Crete, Greece
Email: info@pallada.gr
Website: https://shop.pallada.gr/
For any queries or concerns you have related to the processing of your information,
you may contact our Privacy Officer at Pallada, info@pallada.gr.